Contact the practice
The Village Green Surgery
The Green
Wallsend
NE28 6BB
Telephone: 0191 295 8500
Nurse Reception: 0191 295 8512
Prescriptions: 0191 295 8514
Out of Hours: 111
Opening Times
| Monday | 8:00am to 6:00pm |
| Tuesday | 8:00am to 6:00pm |
| Wednesday | 8:00am to 6:00pm |
| Thursday | 8:00am to 6:00pm |
| Friday | 8:00am to 6:00pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
What to do when your GP practice is closed:
- If it’s a life-threatening emergency call 999
- If you need medical help but it’s not an emergency call 111
During normal practice opening hours, the practice remains your first point of contact for all routine requests.
NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency. Calls to NHS 111 are FREE from landlines and mobiles and NHS 111 is available 24/7, every day of the year
When to call 111
You should call 111 when:
- You think you need to go to A&E or to another NHS urgent care service
- Your GP surgery is closed and you need healthcare advice
- You don’t know who to call for medical help.
When to call 999
Call 999 for life threatening emergencies such as:
- Major accident or trauma
- Severe breathlessness
- Severe bleeding
- Loss of consciousness
- Severe chest pain
For more information on 111, please download these NHS 111 Frequently Asked Questions.
Physical accessibility
The surgery has ramp access via the car park and the entrance doors are automatic.
How to make a complaint
We are always happy to receive suggestions for improvements and like to know if we are doing something well. If you are unhappy about any of our services, please speak to the practice manager, who will be happy to discuss your problem privately. If you are still dissatisfied, we have a formal complaints procedure which you can access via the practice manager.
